Let customers speak for us
FAQ
Still have questions? We've got answers.
Everything you need to know before placing your order.
How long does delivery take?
We craft each pair by hand in 5–7 business days. Shipping takes 6–9 days depending on your country.
📦 You’ll receive your sneakers in 13–15 days, right on time for your big day!
Can I personalize my sneakers?
Yes! You can choose from our ready-made designs or use our Create Your Own tool to personalize every detail — name, wedding date, pearl placement, and more.
Already ordered but need to make a change? Just message us within 24 hours, and we’ll gladly update your order.
What if the size is wrong?
We use official size charts and are happy to help you choose the perfect fit before ordering.
Since each pair is handmade and personalized, returns are generally not accepted — but we review every case individually to make sure you're happy. If you have any concerns, just reach out — we’re here to help 💬
Is it safe to order here?
Absolutely! Our team has over 4 years of experience, with 2800+ happy brides worldwide.
We offer secure checkout, responsive customer support, and real reviews from verified customers.
We also proudly sell on Etsy — but ordering here means better offers, faster support, and exclusive designs 💖
Any extra fees or shipping costs?
Nope! Shipping is 100% free worldwide, and we cover all customs and duties — what you see is what you pay.
Can I see real reviews or photos?
Absolutely! Scroll down to see real customer reviews and photos — or check out our Instagram @crazysneakstudio 💌

How It Works (Placing An Order)
- First: Customers select their desired customization options and place an order for their custom sneakers.
- Second: We begin the customization process, ensuring all details are accurate. If necessary, we may contact the customer for revisions. Our standard turnaround time for custom sneaker orders is 3-4 weeks (excluding shipping).
- Third: Once customization is complete, we carefully package and ship the order. Throughout the process, customers can contact us for updates or assistance.